You can exchange five items each month with our Elite membership. On our free plan, you can exchange one item each month.
It matters for two reasons: 1. Our community is based on an element of trust, the higher your rating the more reliable you are seen to be as a user. 2. Users with a solid 4.5 rating and above for a 3 month period will be invited to exclusive events hosted by The Dress Change click here to see events we have hosted in the past.
We recommend using the Royal Mail Signed For service either 1st or 2nd Class. The tracking number will be provided, please enter this as directed once you update the status to 'sent' on your exchange.
Drop an email to support email@example.com and we will get in touch with you regarding your query
There are three ways to exchange with us, these are:
Member to Member
Browse the available pieces and bid on them to swap. Once your bid is accepted you will be able to swap.
Person to virtual wardrobe
Members can bid on your items, if you don’t like what you see you can choose to browse their wardrobe and counterbid with something you do like.
If someone bids on your item and you don’t fancy any of their items in exchange, you can choose to exchange for tokens instead.
Curated pieces are a new feature on our platform that allows us to exchange specially picked pieces with our tribe! To get your hands on one of these gorgeous pieces you need to:
- Sign up for an Elite TDC membership
- Upload good condition /quality items to your account
- Be ready to bid when the curated piece drops!
Before a curated piece drops on our website we will post the item on Instagram/Facebook the date and time it will drop.