You can exchange five items each month with our Elite membership. On our free plan, you can exchange one item each month.
It matters for two reasons: 1. Our community is based on an element of trust, the higher your rating the more reliable you are seen to be as a user. 2. Users with a solid 4.5 rating and above for a 3 month period will be invited to exclusive events hosted by The Dress Change click here to see events we have hosted in the past.
We recommend using the Royal Mail Signed For service either 1st or 2nd Class. The tracking number will be provided, please enter this as directed once you update the status to 'sent' on your exchange.
Drop an email to support firstname.lastname@example.org and we will get in touch with you regarding your query