Please ensure that anything you put on The Dress Change you are happy to exchange as all exchanges are final. Items cannot be returned by either party.

The Dress Change places no value on an item, exchanges are not based on the value; because of this we advise that you:

  • Do not post very expensive items 
  • Try to exchange like for like i.e. a black bodycon dress for a red bodycon dress

We recommend you take photos of your item in natural lighting with a neutral background see below. 

Try to post at least 2-3 photos of the item from different angles - front, back, side.

We suggest using Royal Mail Signed For service either 1st or 2nd Class for postage as you can use the tracked service for the item.

Do not share payment details with any users, or pay for any items that you have bid and exchanged through this website.

Be courteous, fair and sensible when dealing with other users

Most of all, please enjoy this website it was created by women like you, for women like you.